Date: 1 October, 2019
(“Footballhub”, “we”, or “us”) knows that you care how information about you is
used and shared, and we appreciate your trust that we will do so carefully and
information about you when you use www.footballhub.my (collectively,
the “Website”), as well as any of our services (the “Services”), and whether
you access the Website directly or through a third-party website or via one or
more of the Services.
hope this information increases your confidence in Footballhub and enhances
your experience with Footballhub. Each time that you use the Services, you
signify that you agree to be bound by the Terms and Conditions and this Privacy
discontinue using the Website and the Services.
Of Information We Collect And How We Use It
collect two types of data about individuals: (1) technical data automatically
collected from all visitors to the Website, and individuals that use the
Services (“Passive Data Collection”) and (2) information that you or others
voluntarily submit to us (“User-Submitted Information”).
direct identification of an individual, such as a name or email address, and
information that is directly combined with such identifying information. Our
primary purpose in collecting Personal Information is to provide you with a
safe, smooth, efficient, and customized experience. We only collect Personal
Information about you that we consider necessary for achieving this purpose.
automatically track certain information based upon your behavior on the
Website. We use this information to do internal research on our users’
demographics, interests, and behavior to better understand, protect and serve
you and our community.
most websites, we automatically receive and record certain information about
our users’ behavior on our Website and when using our Services. Our servers
automatically gather technical information about our Website traffic and store
it in log files. This information includes Internet protocol (IP) addresses,
browser type, Internet service provider (ISP), referring/exit pages, operating
system, date/time stamp, and clickstream data. We aggregate this information
with other pieces of information to analyze trends, to administer and improve
the Services, to track users’ movements around the Website and to make
inventory purchasing decisions that will best serve our customer base. Pages of
the Website may also use devices that permit us to count users who have visited
those pages and for other related website statistics (for example, recording
the popularity of certain website content and verifying system and server
we directly combine any information gathered through passive means with
Personal Information, we treat the combined information as Personal Information
means in aggregated forms.
party advertising companies may use non-personally identifiable information
(e.g., click stream information, browser type, time and date, subject of
advertisements clicked or scrolled over) during your visits to this Website and
other web sites in order to provide advertisements about goods and services
likely to be of greater interest to you. These companies typically use a cookie
or third party web beacon to collect this information. These third party
cookies do not collect personally identifiable information.
order to use some features of the Website and the Services, including without
limitation the rental of products from Footballhub, you must first register
with us and create a user name and password. During registration you are also
required to give truthful contact and demographic information (including name,
email address, postal code and phone number) in accordance with our Terms and
Conditions. We use this information to contact you about the products and
Services on our Website in which you have expressed interest.
you subscribe to our service, we request certain Personal Information from you
on our order form. You must provide contact information (including name, shipping
address, telephone number) and financial information (including credit card
number and expiration date). Also, in order to assist you, we may also require
personal characteristics, such as your height, bust, and dress size.
use this information for billing purposes and to fill your orders. If we have
trouble processing an order, we will use this information to contact you.
your order can be processed, we will require that you review and consent to our
terms and conditions.
may provide you the opportunity to participate in surveys or contests on our
site. If you participate, we will request certain Personal Information. The
requested information typically includes contact information (such as name and
shipping address) and demographic information.
use this information to notify contest winners and award prizes, to monitor
Website traffic, or to personalize the Website (in the case of anonymous
information collected in surveys) and to send participants an email newsletter.
By participating in a survey or contest you submit to that activity’s terms and
conditions, including providing us with permission, if required, to share your
Personal Information with sponsors of that survey and/or contest.
may use a third party service provider to conduct these surveys or contests, in
which case the third party’s service providers use of our users’ Personal
available to users at the time they enroll for the survey or contest.
you choose to use our referral service to tell a friend about our Services, we
will ask you for your friend’s name and email address. We will automatically
send your friend a one-time email inviting him or her to visit the Website. Footballhub
stores this information for the sole purpose of sending this one-time email and
tracking the success of our referral program.
you provide us with your third party account credentials, to such services as
Facebook and Google, you understand some content and/or information in those
accounts may be transmitted into your account with us. However, information
transmitted to our Website from your third party account will be covered by
From Us Or The Website
use your contact information to communicate with you about Footballhub and our
marketing partners, as described below.
Offers And Updates
will occasionally send you information on Services, products, special deals,
and promotions. You can take advantage of promotions by entering the promotion
code provided at the time of checkout. Out of respect for your privacy, we
present the option not to receive these types of communications. If you would
like to opt-out of these emails, you may contact us at firstname.lastname@example.org
to request that we remove this information from our database.
send newsletters, usually by email. If you would like to opt-out of these
emails, you may contact us at email@example.com to discontinue newsletters.
About The Service And Your Account
will send you strictly service-related announcements on rare occasions when it
is necessary to do so. For instance, if our Services are temporarily suspended
for maintenance, we might send you an email. Generally, you may not opt-out of
these communications, which are not promotional in nature. If you do not wish
to receive them, you have the option to deactivate your account.
upon the Personal Information you provide us, we will send you a welcoming
email to verify your username and password. We will communicate with you in
response to your inquiries, to provide the services you request, to update you
on the status of your requests, to manage your account, and to provide the best
customer service possible.
use third party software to verify your identity and address, in order to
ensure proper shipping and billing procedures for your rental.
Of Passive Or User-Submitted Data
engages in marketing and promotional activities with carefully screened brands,
or, “Partners,” which we think will appeal to our user base. We may make our
user list available to Partners so that you may receive catalogs, product
information, or promotions from our Partners. If you prefer we don’t use your
information for partner promotions, please contact us at firstname.lastname@example.org.
We also may send or permit Partner promotions via email. You may opt out of
such promotional emails or Partner mailings by unsubscribing thru emailing us
time to time, Partners may also be provided with non- identifying or aggregate
information indicating the demographic information of users on our Website,
buying behavior, and opportunities to market to select segments of our customer
base indirectly. When we share aggregate user data, we do so in a way that it
cannot be linked with a user’s Personal Information.
may provide Personal Information to third parties for their use in performing
internal business functions (e.g., mailing, maintenance, security, data
analytics, email transmission, CRM, database management services, credit card
payment processing or data hosting) on our behalf. These service providers
agree to only use your Personal Information in accordance with this Privacy
Policy and for no other purpose than to provide us or our Partners with the
may share some or all of your Personal Information with our affiliates
(including a parent company, subsidiaries, joint venture partners or other
companies that we control or that are under common control with us), in which
Required By Law / Certain Business Transactions
may disclose Personal Information if we have a good-faith belief that doing so
is required by a subpoena or other judicial or administrative order or
otherwise required by law or in connection with an actual or proposed corporate
transaction or insolvency proceeding involving all or part of the business or
asset to which the information pertains. This may include responding to legal
requests from jurisdictions outside of Malaysia, where we have a good faith belief
that the response is required by law in that jurisdiction.
we may disclose Personal Information where we, in good faith, deem it
appropriate or necessary to prevent violation of the Terms and Conditions, or
our other agreements; take precautions against liability; protect the rights,
property, or safety of Footballhub, any individual, or the general public;
maintain and protect the security and integrity of our Services or
infrastructure; protect ourselves and our Services from fraudulent, abusive, or
unlawful uses; investigate and defend ourselves against third-party claims or
allegations; or assist government enforcement agencies.
the event that our Website links to other websites that include our branding,
websites are advised to carefully read the policies on those individual
Technologies And Tailored Advertisements / Choices
also partners with advertising companies to place our advertising on publisher
websites on the Internet. These advertising companies collect anonymous
information about your visits to our Website by placing and reading cookies on
the device you use to access our web site. The cookies do not collect or use
Personal Information. These tracking technologies are used to analyze user
behaviors in the aggregate. They are used to analyze and optimize our Website,
measure conversion, and tailor content to interests.
To Other Websites
Website contains links to other sites that are not owned or controlled by Footballhub.
by Footballhub and we are not responsible for the privacy policies and
practices of such other sites. We encourage you to be aware when you leave the
Website and to read the privacy policies of each and every website.
To Personally Identifiable Information
your information changes, or if you no longer desire our Services, you may
correct, update, delete it or deactivate your account by emailing our Customer
Support at email@example.com.
security of your information is important to us, including, but not limited to,
the Personal Information collected via the Website. We use reasonable security
measures to protect against the loss, unauthorized access, misuse, alteration
and destruction of Personal Information under our control, both during the
transmission and once we receive it. This includes, but is not limited to, the
use of firewalls and encryption. Although we make good faith efforts to
maintain the security of such Personal Information, no method of transmission
over the Internet or method of electronic storage, is 100% secure and we cannot
guarantee that it will remain free from unauthorized access, use, disclosure,
or alteration. Further, while we work hard to ensure the integrity and security
of our network and systems, we cannot guarantee that our security measures will
prevent “hackers” or other unauthorized persons from illegally accessing or
obtaining this information. We keep Personal Information no longer than
necessary for legitimate business purpose or as required by law.
part of securing personal data stored on our servers, we restrict access to
Personal Information to Footballhub employees, contractors and agents who need
to know that information in order to operate, develop or improve the Services.
These individuals are bound by confidentiality obligations and may be subject
to discipline, including termination and criminal prosecution, if they fail to
meet these obligations.
we learn of a security breach, we may attempt to notify you electronically so
that you can take appropriate protective steps. By using the Services or the
Website or by providing Personal Information to us, you agree that we can
communicate with you electronically regarding security, privacy, and
administrative issues relating to your use of the Services.
a security systems breach occurs, we may post a notice on our homepage (www.footballhub.my) or elsewhere on the Website and may send email to
you at the email address you have provided to us. Depending on where you live,
you may have a legal right to receive notice of a security breach in writing.
This notice paragraph applies to users of Services and the Website.
the event of a change in ownership, or a merger with, acquisition by, or
transfer or sale of all or a portion of our assets to, another entity, we
reserve the right to transfer all of your Personal Information, including email
addresses, to that entity. We will use reasonable efforts to notify registered
users of any such transfer to an unaffiliated third party (by a posting on our
homepage, or by email to your email address that you provided to us, as chosen
by us in our discretion).
Children and Young Person Act protects the online privacy of children under 14
years of age. Footballhub and the Website are not directed toward individuals
under the age of eighteen (18), and we request that such individuals do not
provide Personal Information through our Website. Additionally, we do not
knowingly collect or maintain Personal Information from anyone under the age of
18, unless or except as permitted by law. If we learn that Personal Information
has been collected from a user under 18 years of age on or through the Website,
then we will take the appropriate steps to cause this information to be deleted.
If you are the parent or legal guardian of a child under 18 who has registered
on the Website or you believe has otherwise provided Personal Information to Footballhub,
please contact Footballhub at firstname.lastname@example.org to have that child’s account
terminated and information deleted.
services or change existing ones. If we make any material changes to our
use any Personal Information in a manner that is materially different from that
give you a reasonable opportunity to consent to the change. By using our
Website or Services after the Effective Date, you are deemed to consent to our
contact us at email@example.com.